Our medical advisory and support service (M*A*S*S) operates on a weekly basis. There is also no obligation to continue with our service beyond the first week. There is no limit for engaging the service after the first week, or again at any time thereafter, if you ever wish to continue.
We appreciate that in urgent cases our immediate input may be appropriate.
What you need to do and what we will do:
You can contact us by email:
consulting@electromedicine.com.au
Please put M*A*S*S in the Subject line of your email.
We may email you a simple consent form to sign. You must sign and return this form to us by email or by post.
You can then correspond with us in an unlimited way, including sending us any personal medical information of any kind, including but not limited to laboratory and radiology test results.
We will always communicate with you promptly via email, telephone, or video conferencing.
Fees and Terms of Service:
All fees are payable in full in advance, by credit card∧ or by direct bank transfer (we will provide you with bank account details).
- For new clients, for complex cases, an Initial Full Case Review that has no time limit while you collect and provide us with your medical information, and includes 2 hours direct-contact input: USD$1650-$2650 depending on the complexity of the case. Time allocated by us to review any subsequent medical information that you receive following an Initial Full Case Review, is not charged. You can forward all medical information to us by email or cloud share link.
- The Weekly Rate for each week if our service is ongoing: USD$650. The Weekly Rate fee includes our availability for two hours of direct-contact consultation by phone, video call, or email, in any combination as appropriate, necessary, or requested by you. If our service is engaged across an extended period, a Weekly Rate fee is only charged if our input is given in any week. If we do not provide any input during that week then there are no fees charged for that week.
- If you request our direct-contact input (including consultation) that is additional to the two hours of direct-contact consultation allocated within the Weekly Rate, then additional fees are charged in minimum hourly blocks at an Hourly Rate of US$275.
- Any therapeutic or dietary supplements that might be supplied to you as an outcome of discussions, only with your prior and full informed agreement including costs involved, will be charged at standard retail prices, separately and in addition to all other fees. You can also choose to obtain these supplements independently.
- If we recommend specific electromedical equipment for the treatment of your medical issue, we will direct you to where you can independently purchase that equipment as we do not supply any equipment to you. Thereafter, we will provide you with full coaching and support for your individualized and optimal application of the equipment.
∧ There is a 1.5% surcharge for credit card payments on all fees.